Aged care support and services

< Understanding disability and aged care services
 
Age Pension
W: https://www.dss.gov.au/seniors/benefits-payments/age-pension
T: 13 2300
Monday to Friday 8am to 5pm
The Age Pension is the main income support payment for people who have reached the Age Pension age:
 
  • On 1 July 2021, the Age Pension age increased to 66 years and 6 months for people born from 1 July 1955 to 31 December 1956, inclusive.
  • If your birthdate is on or after 1 January 1957, you’ll have to wait until you turn 67. This will be the Age Pension age from 1 July 2023.
 
There are range of eligibility requirements associated with the Age Pension that are based on age, residency and means test qualifications.
 
MyAged Care
W: https://www.myagedcare.gov.au/
T: 1800 200 422
My Aged Care is a referral and information system for anyone aged 65 years and older (50 years or older for Aboriginal or Torres Strait Islander people).
 
This is not the Age Pension available from Centrelink.
 
This is where you or your family go to begin the process of seeking appropriate services, equipment, and specialist aged care assessments of your needs that will assist in keeping you or your aging family member at home and independent for as long as possible.  It is also the point at which you can request an in-home assessment for possible nursing home placement or what other supported residential options exist and including access to planned respite stay for the ageing person.
 
You can still seek out your family GP after accessing My Aged Care as well.
 
Once your register, it is important you keep the reference number you receive handy at all times to make further enquiries.
 
 
Date last reviewed: 16 September 2021