Getting started

< Understanding disability and aged care services

First things first – getting started

What are the key Australian websites for getting started with accounts for government disability and aged care services?

MyGov Portal
W: https://my.gov.au/

MyGov is the online portal that allows you to access Centrelink, the ATO (Australian Tax Office), Medicare, and many other public services including your NDIS or MyAged Care account.

Using MyGov is almost mandatory if you want to interact with Centrelink.

You will need to create an MyGov account with a reference number and password.
Keep these details secure and handy whenever you make inquiries.

Centrelink
W: https://www.centrelink.gov.au
T: 13 2300
Monday to Friday 8 am to 5 pm

Centrelink delivers Centrelink (Australian Government) social security payments and services to Australians.

To find more information about Centrelink payments and services, go to https://www.servicesaustralia.gov.au/

Centrelink Indigenous Call Centre
T: 1800 136 380
Monday to Friday 8 am to 5 pm

Date last reviewed: 16 September 2021

Important Note: This information was developed by Haemophilia Foundation Australia for education and information purposes only and does not replace advice from a treating health professional. Always see your health care provider for assessment and advice about your individual health before taking action or relying on published information. This information may be printed or photocopied for educational purposes.

Haemophilia Foundation Australia

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Haemophilia Foundation Australia acknowledges the Traditional Owners and Custodians of Country throughout Australia, the land, waters and community where we walk, live, meet and work. We pay our respects to Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples.

First things first – getting started

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