With new treatments and new security measures, access to MyABDR can sometimes need a tweak or two to work smoothly.
HOW TO ACCESS SUPPORT
Talk to the expert support team at the National Blood Authority (NBA) who can help you sort out any bugs.
MyABDR Support Real people who are available 24/7! T: 13 000 BLOOD (13 000 25663) E: support@blood.gov.au
MULTIFACTOR AUTHENTICATION
Some of you have given feedback on the challenges of multifactor authentication (MFA). The MyABDR development team have heard you and want you to know they are working on it!
A message from the NBA: ‘The NBA is aware of the concerns raised by MyABDR users regarding the MFA requirements and resolving this issue is a priority. The NBA are actively investigating solutions to streamline this process.’
Learn more about MyABDR and find links to help here.